Compass
2023
6 weeks
Web Design
Elena Rodriguez · Director, Nexus Group
Web Design, Web Development

41%
Trial-to-paid conversion increase
18%
Churn reduction
3
Enterprise contracts
The brief
Compass had built a solid SME product but was losing enterprise deals because the interface couldn't keep up with the complexity of larger orgs. They came to us mid-pivot — new ICP, new pricing model, same product team. The brief was to redesign the marketing site and the core product flows for four distinct user types: admin, team lead, contributor, and viewer. Six weeks. No extensions.
Deliverables
We ran user research sessions with 12 enterprise contacts in week one and built a simplified information architecture before touching a single UI component. The redesigned interface reduced the average task completion time by 40% in internal testing. The marketing site was rebuilt in Framer with a narrative that spoke directly to enterprise buyers — not the SME audience the old site had been written for. Three enterprise contracts were signed in the first quarter citing the rebrand as a trust factor.
Deliverables
Tools & stack